1. Check order instructions
We check for any special instructions there may be for your order to ensure that the system is confi...Read more
2. Install base operating system
Your hard drive is installed with a base level install of the operating system, which can be later c...Read more
3. Install / update device drivers
All the most recent drivers (downloaded from the manufacturer) are loaded for your devices....Read more
4. Check partition sizes
We make sure that all your hard drives are correctly partitioned, and that any special instructions ...Read more
5. Synchronise time with server
Your time is synchronised with relevant government clock....Read more
6. Install approved Windows updates
All Windows updates and service packs are applied....Read more
7. Install all software and updates
All software on your invoice is installed and any applicable update packs are applied....Read more
8. Update optical drive firmware (if applicable)
Your optical drive firmware is updated as applicable, to ensure best media compatibility....Read more
9. Run Windows Experience Index (if applicable)
Windows Experience Index gives the computer a score that is used to determine which features (such a...Read more
10. Verify purchased software loads properly (if applicable)
We run any purchased software to verify that it loads correctly....Read more
11. Verify front ports (USB, Firewire, eSATA, sound)
All front ports on your case are verified to be functional. In some cases, it is not possible for al...Read more
12. Verify floppy drive, optical drive, card reader (if applicable)
All removable drives are confirmed to be included in My Computer....Read more
13. Partition and format external hard drives (if applicable)
Any purchased external hard drives are configured for use out of the box, with the exception of West...Read more
14. Optimize Windows settings for SSD (if applicable)
We optimize the operating system settings for your solid state drives using the Intel SSD Toolbox Su...Read more
15. Test touchpad sensitivity (if applicable)
With laptops, we specifically test the touchpad to make sure the sensitivity is properly calibrated ...Read more
16. Check special notebook functions (if applicable)
At this step, we test some specific functions to laptops: Wireless continues to function on batt...Read more